City & Guilds Learning Programme in Reception Services Course Requirements at Capsicum
The City & Guilds Learning Programme in Reception Services is a certificate offered by Capsicum for 2027 learners, taking 8 months full-time to complete. This page covers the Grade 12 subjects and admission score you need to qualify, what the course involves, where you can study it, the careers it leads to, and how to apply.
Grade 12 Required Subjects to study City & Guilds Learning Programme in Reception Services at Capsicum
- Grade 10 pass or equivalent
- You must be at least 18 years old
About this course
The Reception Services programme trains learners for front office and guest relations jobs. It leads to a City & Guilds award in Reception Services (8064-05). It is an international award and is not registered with SAQA or credit-bearing on the South African NQF.
It is suited to people with Grade 10 who are organised, like people and want to work at the front desk of hotels, lodges, travel companies or entertainment venues. The course runs full-time for eight months with intakes in February and July, at all seven campuses.
Modules include:
- guest relations and making a good first impression
- front desk operations such as reservations, payments and hotel systems
- handling guest questions and complaints
- cultural awareness and diversity
- principles of reception services and customer excellence
- health, safety and security procedures
- work-integrated learning (WIL)
Fees include uniform items, digital study material, a social media workshop, a mastery module on cultural awareness and inclusivity, and access to Capsicum's Talent Exchange employment programme. Learners can add optional specialisations in food and beverage service or event planning.
Possible careers
Course intelligence for City & Guilds Learning Programme in Reception Services
Data-driven planning insights for this specific course: job market outlook, NSFAS funding, and how competitive admission is likely to be.
Job market outlook
Good sign: Travel Consultant appears on South Africa’s National List of Occupations in High Demand, a Department of Higher Education and Training analysis of employer hiring activity. Employers have been reporting real recruitment pressure for this role, which generally works in your favour once you’ve completed City & Guilds Learning Programme in Reception Services.
NSFAS funding
NSFAS does not usually fund students at private institutions like Capsicum. Ask Capsicum directly about its own bursaries or payment plans, and check whether a sector SETA offers funding for this field.
Admission chances
Capsicum’s intake and this course’s requirements with its published admission requirements generally leave more room than the most sought-after courses, so you likely have a reasonable window to apply without rushing, though applying early is always the safer bet.
These insights are estimates generated from South Africa’s National List of Occupations in High Demand (DHET, November 2023 draft), NSFAS’s published funding rules, and this university’s general applicant demand. They’re planning guidance, not a guarantee. Always confirm funding and admission specifics directly with Capsicum and NSFAS.
How to apply for 2027 studies
Apply online through the Capsicum student portal (student.capsicumcooking.com/signup) and pay the R1 000 application fee. Have a certified copy of your ID, your latest school results or highest qualification and proof of address ready. International applicants also need a valid study visa, which can take six to eight weeks. Places per intake are limited, so apply well before the start date.
Ready to apply? This takes you straight to Capsicum Culinary Studio’s own official application page.
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View all Courses at Capsicum
- Duration
- 8 months full-time
- Fees
- 2026 cash fee (Rosebank, Ruimsig, Pretoria, Cape Town): R32 000, plus a R1 000 application fee; monthly instalments available
- Application deadline
- Intakes in February and July
- Campus
- Rosebank Campus, Johannesburg
- Boksburg Campus, Boksburg
- Pretoria Campus, Pretoria
- Ruimsig Campus, Roodepoort
- Cape Town Campus, Cape Town
- Durban Campus, Umhlanga
- Nelson Mandela Bay Campus, Gqeberha
What Courses Do I Qualify For in South Africa?
Enter your own subject marks and we'll show you real courses you're likely to qualify for, right now, plus what those courses tend to lead to: how in-demand the work is, whether NSFAS is likely to fund it, and how competitive admission is.
Related courses
Source: Official website: https://www.capsicumcooking.com/city-and-guilds-Learning-Programme-reception-services, last verified 2026-09-22. Requirements and fees change. Always confirm current details directly with Capsicum Culinary Studio before applying.