Courses required to become a Helpdesk Agent in South Africa

Poster listing courses to become a Helpdesk Agent in South Africa, offered at Commerce and Computer College of South Africa, Nelson Mandela University and Rosebank College, with a link to studies.mycourses.co.za

This site currently lists 4 courses across 3 South African institutions (1 public university and 2 private institutions) that lead to becoming a Helpdesk Agent: 1 Certificate and 3 Higher Certificates. Entry requirements, subject choices and admission scores differ by institution and by qualification type, so it is worth comparing more than one route below before deciding where to apply. This career falls under our Information & Communication Technology course category.

Where to study to become a Helpdesk Agent in South Africa

CCSA, NMU and IIE Rosebank each offer at least one course that leads toward a career as a Helpdesk Agent. Admission requirements differ by institution, so check the Grade 12 subjects and admission score on each course page below before applying.

Universities that Offer Courses for Helpdesk Agents (1)

2 courses across 1 universities lead toward a career as a Helpdesk Agent, including the Higher Certificate in Information Technology in User Support Services and Higher Certificate: Information and Communication Technology in User Support Services. Compare each one's admission requirements and APS score in the course list below before applying.

Private Colleges that Offer Courses for Helpdesk Agents (2)

2 courses across 2 private colleges lead toward a career as a Helpdesk Agent, including the National Certificate in End-User Computing and IIE Higher Certificate in Information Technology in Support Services. Compare each one's admission requirements and APS score in the course list below before applying.

Available courses to study towards becoming a Helpdesk Agent

4 courses

Universities (2)

Nelson Mandela University logoSee requirements

Private Colleges (2)

Commerce and Computer College of South Africa logoSee requirements