Higher Certificate: Information and Communication Technology in User Support Services Course Requirements at NMU
Nelson Mandela University · Faculty of Engineering, the Built Environment and Technology
The Higher Certificate: Information and Communication Technology in User Support Services is a higher Certificate offered by NMU for 2027 learners, taking 1 year to complete. This page covers the Grade 12 subjects and admission score you need to qualify, what the course involves, where you can study it, the careers it leads to, and how to apply.
About this course
A one-year introductory qualification focused on computer hardware, software troubleshooting and end-user technical support. It gives graduates entry-level competence for IT helpdesk and support roles.
Possible careers
How to apply for 2027 studies
Apply directly through Nelson Mandela University's own online application system, accessible via https://www.mandela.ac.za
Course intelligence for Higher Certificate: Information and Communication Technology in User Support Services
Data-driven planning insights for this specific course: job market outlook, NSFAS funding, and how competitive admission is likely to be.
Job market outlook
Higher Certificate: Information and Communication Technology in User Support Services doesn’t currently appear on the national scarce-skills list as a Desktop Support Officer. That’s not a red flag on its own, most jobs in South Africa aren’t on that list, it just tracks where employers reported the strongest hiring pressure. Your own results, experience and network will matter more here than national demand trends.
NSFAS funding
As a Higher Certificate at NMU, a public institution, this course generally falls within NSFAS’s undergraduate funding scope. Funding is means-tested and not automatic, so confirm your own eligibility at nsfas.org.za before relying on it.
Admission chances
NMU’s intake and this course’s requirements with its published admission requirements generally leave more room than the most sought-after courses, so you likely have a reasonable window to apply without rushing, though applying early is always the safer bet.
These insights are estimates generated from South Africa’s National List of Occupations in High Demand (DHET, November 2023 draft), NSFAS’s published funding rules, and this university’s general applicant demand. They’re planning guidance, not a guarantee. Always confirm funding and admission specifics directly with NMU and NSFAS.
- Applications for 2027 studies
- Open: 13 April 2026
Closing date not yet published by NMU - check the official site closer to the time.
View all Courses at NMU
- Duration
- 1 year
- NQF Level
- 5
- Campus
- North Campus, Gqeberha
- George Campus, George
Related courses
Source: nelson-mandela-university.json, last verified 2026-08-22. Requirements and fees change. Always confirm current details directly with Nelson Mandela University before applying.